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Report Lost or Stolen Debit Card
Due to increases in fraud and to decrease losses with debit card credit purchases, AmeriFirst now requires you to use your PIN on certain purchases at pharmacies, grocery and discount stores. For questions, call your local office.

To report a lost or stolen debit card call any one of the offices during normal banking hours. If after hours, please call and report to 1-866-546-8273 and then report to the bank the following business day.

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Safe Deposit Boxes

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Protect your important papers, records, and valuables from fire, theft, or accidental loss. The renter of the box pays the bank a fee for the use of the box on an annual basis. The box can only be opened with production of the assigned key for that box, the bank’s guard key, the proper signature, or perhaps a code.
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Customer Service

Customer Service


We will never send e-mails asking you to provide, update or verify personal or account information such as passwords, social security numbers, PINs, credit or debit card numbers, or other confidential information.

Contact us immediately by calling toll free 1-800-298-1763 and ask for the Identity Theft Department if you think one of your AmeriFirst accounts or services has been compromised.

If you become a victim of identity theft, contact the fraud departments of the three major credit bureaus, contact the creditors or bank for any accounts that have been tampered with and file a report with your local policy where the identity theft took place.